Privacy Policy for Custom Candle Craft

Effective Date: 2026

At Custom Candle Craft (https://www.customcandlecraft.com/), accessible from our website, one of our main priorities is the privacy of our visitors and B2B clients. This Privacy Policy document contains types of information that is collected and recorded by Custom Candle Craft and how we use it.

  1. Information We Collect
    When you submit an inquiry through our website forms or chat with us via WhatsApp, we may collect personal and company information including:
  • Name and Company Name
  • Business Email Address and WhatsApp / Phone Number
  • Project Requirements, Custom Specifications, and Uploaded Design Files
  1. How We Use Your Information
    We use the information we collect strictly to:
  • Process and respond to your OEM/ODM custom candle or silicone mold inquiries and quotations.
  • Communicate with you regarding product prototyping, sampling, and bulk orders.
  • Improve our website content, B2B services, and user experience.
  1. Protection of Your Information
    We implement strict data security measures to protect your personal and company information. We do NOT sell, trade, or share your contact details or custom design files with any third parties.
  2. Cookies and Web Beacons
    Like any other website, Custom Candle Craft uses “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed, optimizing user experience.
  3. Contact Us
    If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected] or via WhatsApp at +86 18320867625.